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SEND Support for Parents and Carers

You do not have to navigate the SEND system alone

​Supporting a young person who is struggling to access education can be emotionally exhausting and, at times, overwhelming. Families may find themselves trying to understand school attendance procedures, Education, Health and Care Plans, local authority responsibilities, alternative provision, formal correspondence and complaints — all while continuing to support a child who may be experiencing anxiety, burnout or distress. Best Foot Forward provides personalised education and mentoring for young people. However, we recognise that parents and carers may also need independent guidance to help them understand the wider systems and processes surrounding their child. For this reason, we are pleased to signpost families to SEND Stepping Stones.

SEND Stepping Stones Background

SEND Stepping Stones

Empowering parents to advocate for their child

 

SEND Stepping Stones provides practical coaching and support for parents and carers navigating:

  • school attendance difficulties

  • Emotionally Based School Avoidance (EBSA)

  • Section 19 alternative provision

  • Education, Health and Care Plan processes​

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Families can access either a one-off support session or a more comprehensive support package, with services offered at inclusive and transparent prices.

SEND Stepping Stones is led by Simone Bingham, who combines lived experience as a SEND parent with SEND law training through IPSEA. Simone is Enhanced DBS-checked, fully insured and registered with the Information Commissioner’s Office.

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Visit SEND Stepping Stones

SEND Stepping Stones is an independent service and is separate from Best Foot Forward.

Working Alongside Families

Best Foot Forward and SEND Stepping Stones provide separate but complementary services. Best Foot Forward focuses on delivering personalised tutoring, mentoring and alternative education directly to young people.

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SEND Stepping Stones focuses on helping parents and carers develop the understanding, confidence and practical tools they need to navigate education and SEND processes.

 

By making families aware of both forms of support, we hope to ensure that the young person and the adults supporting them feel better informed, better connected and less alone.

Important information

SEND Stepping Stones is an independent service and is separate from Best Foot Forward.

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Any decision to contact or purchase support from SEND Stepping Stones is made directly by the parent or carer. Best Foot Forward does not receive a referral fee or commission for signposting families to the service.

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SEND Stepping Stones provides guidance, practical support and parent-focused resources. It is not a law firm and does not provide formal legal advice or legal representation.

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Parents and carers should seek advice from a suitably qualified legal professional where formal legal advice or representation is required.

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